Dear Filofax
I have had to return two Filofaxes with faulty ring mechanisms recently. One of those times the Filofax with faulty rings was replaced TWICE with more faulty rings.
Firstly, it seems a bit odd that high end Filofaxes which cost a fortune have shoddy rings, when Filofaxes which are decades old (and certainly never cost up to £500) have rings which are still going strong. Given that you are aware of this problem, surely even if the ring manufacturer cannot be replaced, your quality control could be tightened?
I have some suggestions for alternate uses for faulty ring mechanisms:
1. Paper Shredder – trying to use a Filofax with dicky rings leads to automatic paper shredding. But wall-mounting a faulty ring mechanism and opening and shutting the rings over the paper while pulling will be more effective.
2. Jewellery hanger – mount horizontally and use the gaping rings to hold rings, chains, necklaces, earrings.
3. Hammer – use back of ring mechanism to hammer tacks and nails
4. Towel Holder – mount mechanism horizontally, leave rings open and hang towels on them.
5. Torture Device – snap on any sensitive part of the body
6. Game – open rings and toss the rings used for keyrings over each ring. First to complete the set wins the game.
7. Stationery holder – use to store paperclips, rolls of string and tape
8. Knitting Aid – use the mechanism for wrapping wool. No need for a second set of hands.
9. Belt hanger – hang belts by the buckles.
10. Plant Aid – train topiary around the rings
11. Coffee Mug Hanger – hang from rings
12. Kitchen Utensil Hanger – anything with looped handle can be hung from the rings.
But Filofax, please I beg you
I am having trouble with a top ring on my new saffiano personal. I live and bought in the US. Do you know how I would go about seeing if they would replace?
Haha, I had a good laugh 🙂
But really, with the amount of money we are spending on our Filofaxes, at least they could do something about the ring issues. When I ordered my Adelphi I had to exchange it 3(!!!!!!!!) times before I got one with decent rings, and they were not very nice about it in customer service. It’s a shame really that a company that should be all about quality fails so badly with the rings.
I had to LOL even as I commiserate with you!