Remember Josh’s Cross Mini Meltdown post?
Look what I received in my email today!
I have been advised that you have had a problem with the Mini Cross organiser you purchased through eBay. I am sorry to hear that the coating has started to peel.
The mini Cross in orange has now been discontinued and we do not have any more stock. I would therefore like to send you a replacement organiser to the value of £63.00.
Would you be good enough to visit the UK website www.filofax.co.uk and choose one to your liking.
I apologise for the inconvenience that has been caused and I look forward to hearing from you.
Isn’t that amazing service from Filofax UK. Who read the post and contacted me. A refund for a binder bought on eBay. My day has been made and I guess Josh’s has been too!
Thank you Filofax
Categories: Filofaxes and other ring organisers