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Starting and ending letters and emails

The beginning of your letter is called the greeting and the end is called the salutation. So if you would like more help from the internet, a search on ‘greetings and salutations’ should give you lots to go on.

Formal emails and letters

Miss, Mrs, Ms

……. so to avoid that potential minefield use Ms for a woman unless it is a very formal diplomatic letter and protocol dictates you must use the form of address above.

 

 

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